Right-click on My Computer/Properties/Hardware/Device Manager and double-click on 'Universal Serial Bus Controller' to go to several 'USB Root Hubs' and double-click on any one to open the Properties dialog and switch to the 'Power Management' tab. Install the adapter on another computer to see if it can be detected. If the adapter is not there, plug the adapter into another USB port/PCI slot.
If the adapter shows up, install the driver.ī. Go to Computer Management>Device Manager>Network Adapter.Ī. Please click FAQ 2252 and follow Case 3 to uninstall the old driver.Ĭase 2.
Uninstall the old driver, then retry installing the new version. It is recommended to remove the old driver first, learn how to do so in FAQ 3769 NOTE: Drivers previously installed to the system may affect the installation of the new driver.
